Informativa sulle spedizioni
Shipping Policy
Thank you for shopping with Lumeera.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Orders are not processed, shipped, or delivered on weekends or public holidays.
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Shipping Time
We work with international suppliers to offer you the best products and prices.
Estimated delivery times:
- Europe: 7–15 business days
- International: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed.
By placing an order, you agree to these estimated delivery times.
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Shipping Costs
Shipping costs are calculated at checkout unless free shipping is offered.
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Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 2–5 days for tracking information to update.
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Delays
We are not responsible for shipping delays caused by:
- customs clearance procedures
- shipping carriers
- weather conditions
- high order volumes
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Customs, Duties and Taxes
Orders may be shipped from outside your country.
Therefore, import duties, VAT, and customs fees may apply and are the responsibility of the customer.
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Incorrect Address
Please make sure all shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
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Contact
If you have any questions regarding shipping, you can contact us at:
Email: support.lumeera@gmail.com
Response time: within 24–72 hours (Monday to Friday)