Termini e condizioni del servizio
TERMS AND CONDITIONS
OVERVIEW
Welcome to Lumeera. Throughout the site, the terms “we”, “us” and “our” refer to Lumeera. Lumeera operates this website and online store, including all information, content, features, tools, products, and services available to you (the “Services”), to provide a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services.
These Terms and Conditions (“Terms”) govern your use of our Services and outline your legal rights and responsibilities. Please read them carefully.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.
1. ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
You agree to provide accurate, complete, and current information for all purchases and account activity.
You are responsible for maintaining the confidentiality of your account and all activities under it.
2. PRODUCTS
We strive to display our products as accurately as possible. However, product appearance may vary depending on your device.
We do not guarantee that products will meet your expectations exactly as shown online.
All product descriptions are subject to change at any time without notice.
3. ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or refuse any order at our discretion.
Orders are confirmed only after payment has been successfully processed.
We may not be able to cancel orders after confirmation.
All purchases are for personal use only and not for resale.
4. PRICING AND BILLING
Prices may change without notice.
The price charged will be the one displayed at checkout.
VAT / Taxes: Prices [choose one option]
include VAT where applicable
do not include VAT; customers may be required to pay VAT and import duties upon delivery
You agree to provide valid payment information and authorize charges.
5. SHIPPING AND DELIVERY
Orders may be shipped directly from our international suppliers.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.
Risk of loss passes to you once the order is handed to the carrier.
6. RIGHT OF WITHDRAWAL (EU CUSTOMERS)
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.
The withdrawal period expires 14 days after you receive the goods.
To exercise this right, contact us via email.
You are responsible for return shipping costs unless otherwise stated.
Refunds will be processed within 14 days after we receive the returned goods.
7. INTELLECTUAL PROPERTY
All content on this site is owned by Lumeera or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content without written permission.
8. THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links.
We are not responsible for their content, accuracy, or practices.
Use them at your own risk.
9. RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with Lumeera.
Shopify is not responsible for any transactions or issues related to purchases.
10. PRIVACY
Your personal data is processed according to our Privacy Policy [https://zznra6-ic.myshopify.com/policies/privacy-policy.]
By using our Services, you agree that your data may be processed by Shopify and third-party providers, possibly outside your country.
11. FEEDBACK
Any feedback you submit may be used by us without restriction or compensation.
You confirm that your feedback does not violate any laws or third-party rights.
12. ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.
13. PROHIBITED USES
You may not use the Services for:
illegal activities
fraud or abuse
spreading malware
spamming or phishing
unauthorized data collection
Violation may result in termination of access.
14. AUTOMATED ACCESS
Automated tools (bots, scraping, AI agents) are not allowed unless explicitly authorized.
15. TERMINATION
We may terminate your access at any time without notice.
You remain responsible for any outstanding payments.
16. DISCLAIMER OF WARRANTIES
All services and products are provided “as is” and “as available” without warranties of any kind.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for indirect or consequential damages, including loss of profits or data.
18. INDEMNIFICATION
You agree to indemnify and hold harmless Lumeera from any claims arising from your breach of these Terms.
19. SEVERABILITY
If any provision is invalid, the remaining provisions remain enforceable.
20. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Lumeera.
21. ASSIGNMENT
You may not transfer your rights under these Terms.
We may assign our rights without notice.
22. GOVERNING LAW
These Terms are governed by the laws of Italy.
If you are a consumer residing in the European Union, you also benefit from any mandatory provisions of the law of your country of residence.
23. CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the website constitutes acceptance of the changes.
24. CONTACT INFORMATION
For any questions regarding these Terms:
Email: support.lumeera@gmail.com
Business Name: Lumeera
Address: Italy, sicily, Agrigento, VIA MANZONI 108
Customer Support: +39 XXX XXX XXXX (WhatsApp support)
We typically respond within 24 hours.
Available Monday–Friday, 9:00–18:00 (CET)
Prices do not include VAT; customers may be required to pay VAT and import duties upon delivery.